At the moment, we deliver to all of the UK and the Republic of Ireland. We can also deliver to the Channel Islands.
If we have the items in our storage, standard delivery costs’ £9.95 and takes 5-10 working days to arrive. If the items are with our supplier, it will take 10-15 working days to deliver. Delivery time periods will be stated on the product page. Products of large sizes that are fulfilled directly by our supplier, may incur an additional delivery charge. Please check the product description or basket page for further details on shipping costs.
We also deliver across the EU, for international shipping costs, email us at firstname.lastname@example.org.
Please note that, on very rare occasions deliveries may be delayed due to circumstances beyond our control which we are unable to take responsibility for due to our wide range of suppliers and possible logistical issues.
You have 7 days to return your parcel back to us from the date of delivery. All items returned must be unused and in their original packaging.
To return an item, you will need to email Eclectic Niche at email@example.com, stating reasons for returns and quoting your order number and full name and address as stated when the order was placed. It is paramount that the buyer emails eclectic-niche, so that an appropriate returns address is provided. We do this to promote synergy given that we have multiple locations where we stock our items. The Buyer must return the item(s) in good condition, unused and with their original packaging including dust bags.
Cost of returns
Returning items is your responsibility along with any expenses this will incur.
When will I be refunded?
We will process your refund within 14 calendar days of receiving your return. You will be sent a notification email once your refund has been processed.
My item is wrong/faulty, what should I do?
We are sorry to hear that! Please contact our customer service team at firstname.lastname@example.org who will advise you on how to proceed, we will offer you a full refund.